What we offer
Services
We work for you and for your benefit
Isolated services
Every service we offer is designed to make your life as an owner easier. From booking management to maintenance and cleaning, we take care of all the details so you can enjoy your investment without worries. Below you will find a detailed description of our services.
Marketing and positioning
At Riu Rau Rentals, we understand that standing out in a competitive market is key to maximising the occupancy of your property. Our marketing and positioning service focuses on ensuring that your property is not only visible, but that it also attracts the ideal type of guest.
We use advanced digital marketing strategies, including listing optimisation, professional photography and attention-grabbing descriptions. We ensure that your property has a prominent presence on the main booking platforms, such as Airbnb and Booking, differentiating it from the competition.
In addition, with our revenue management service, we constantly analyse market trends, adjust prices in real time and develop dynamic rate strategies. This ensures that your property is always at the optimal price, maximising both occupancy and revenue.
We monitor performance and adapt our strategies to ensure your property remains competitive and attractive at all times.
With Riu Rau Rentals, your property will not only be on the map, it will be a desired destination.
Reservation management
We take care of the entire booking process so that you can enjoy the benefits of your holiday property without worry. From the first enquiry to the check-out, we handle every aspect with professionalism and attention to detail.
We take care of constant communication with guests, ensuring that all their questions and needs are addressed in a timely manner. We coordinate dates and manage calendars across multiple platforms to maximise occupancy and avoid any scheduling conflicts. In addition, we implement post-stay follow-up to collect feedback and continually improve your guests’ experience.
Our goal is to free you from the hassles of management, allowing you to focus on what really matters: enjoying your investment.
Check in and check out
We know that first and last impressions are crucial to an unforgettable experience. Our check-in and check-out service goes beyond the conventional: we personally greet and see your guests off, making sure they feel welcome from the very first moment and leave with a smile on their face.
Upon arrival, we provide guests with a welcome kit including breakfast and carefully selected local produce. During check-in, we explain all the details of the property, answer any questions and offer local recommendations. At check-out, we check the property and manage all the final details so that everything is in order.
This personalised approach ensures that each stay starts and ends in the best possible way, leaving your guests with such a positive impression that they want to return.
Our aim is to free you from the hassles of management, allowing you to focus on what really matters: enjoying your investment.
Cleaning
We understand that impeccable cleanliness is essential for guest satisfaction and the ongoing profitability of your property. Our cleaning service ensures that every corner of your property is in pristine condition, ready to welcome new guests.
We perform a thorough cleaning before each arrival, using high quality products and following strict protocols. For longer stays or for guests who request it, we offer the option of cleaning during their stay, ensuring that the environment remains comfortable and welcoming.
With Riu Rau Rentals, you can trust that the cleaning of your property is in the hands of professionals who care about every detail.
This personalised approach ensures that every stay begins and ends in the best possible way, leaving your guests with such a positive impression that they want to return.
Our aim is to free you from the hassles of management, allowing you to focus on what really matters: enjoying your investment.
Maintenance
We ensure that your property is always in top condition, ready to provide a smooth experience for your guests. From minor repairs to preventative maintenance, our maintenance team will take care of any issues that may arise through use.
In addition, we work closely with trusted local companies to cover all the needs that may arise at your property. Whether it is gardening, pool maintenance, plumbing services, electricity or any other need, we have qualified professionals to ensure that everything is in perfect condition.
With Riu Rau Rentals, you can rest easy knowing that your property is fully covered, protecting your investment and ensuring the satisfaction of your guests.
This personalised approach ensures that every stay starts and ends in the best possible way, leaving your guests with such a positive impression that they want to return.
Our aim is to free you from the hassles of management, allowing you to focus on what really matters: enjoying your investment.
Administrative management
We take care of all administrative aspects so that you can enjoy the benefits of your property without complications. We facilitate the process of obtaining and renewing the tourist licence, ensuring that your property complies with all current legal and regulatory requirements.
In addition, we offer expert advice to maximise your investment, helping you to make informed decisions about the management and operation of your property. We work in partnership with local legal and tax specialists to ensure that everything is in order, from registration with tourism platforms to income declarations.
With Riu Rau Rentals, you have peace of mind knowing that all administrative aspects of your property are under control, allowing you to focus on enjoying your investment.
So that you hire just what you need
Service packages
From booking management to customised marketing strategies, we offer a complete set of services tailored to your needs. We strive to simplify and streamline processes, allowing you to enjoy the fruits of your investment without the hassle of management.
Basic
Marketing and bookings
Not only do we optimise your visibility, but we also take care of the entire booking process. From communicating with guests to coordinating dates, we free you to enjoy the benefits without worry.
We make sure your property stands out on the major booking platforms.
We handle all communication with guests, from initial enquiry to booking confirmation.
We synchronise dates across multiple platforms to avoid conflicts and maximise occupancy.
Enjoy the benefits of your property while we take care of the day-to-day management.
Advanced
Marketing, bookings and cleaning
With our cleaning service, your home will be ready to welcome new guests at all times. This package is a perfect option for those who only want to worry about giving a professional touch to the daily operation of their holiday flat.
Includes the services of visibility optimisation, booking management and calendar coordination.
We perform thorough cleanings before and after each stay, ensuring that your property is always spotless.
We ensure that every corner of the property is in perfect condition to welcome the next guests.
We offer additional cleaning during the stay for those guests who request it or on extended stays.
Complete
Marketing, reservations, cleaning, check in and check out
We take care of the welcome and farewell of your guests. By integrating this check in and check out service, reservation management and marketing, we offer a complete package to ensure guest satisfaction and your profitability.
Includes marketing, reservation management and professional cleaning.
We welcome your guests in person, give them a welcome kit with local products and give them all the necessary instructions for a perfect stay.
We say goodbye to guests, check out the property and manage any final details to ensure a smooth experience.
This package ensures that every aspect of management is covered, giving your guests a unique experience and you the peace of mind of complete management.
Details that make the difference
Our amenities
At Riu Rau Rentals, we not only manage stays, but complete experiences in Jávea. Immerse yourself in the local authenticity, enjoy the gastronomic, cultural and natural pleasures of this corner of the Mediterranean.
Transfers and transport
We facilitate arrivals and departures with our transfer service. From the airport to your doorstep, we ensure a comfortable and hassle-free journey.
Transport
We advise and assist in arranging car and motorbike hire as well as e-bikes. We work together with local companies to make it easy for you.
Sports equipment
With our sports equipment hire service, your guests can explore Javea at their own pace.
From bikes to kayaks to diving equipment, this service will set you apart from other holiday homes in the area.
In-house experiences
We offer a unique dining experience service without the need for your guests to leave your accommodation.
We offer private chef services, themed dinners, cocktail and wine tastings to transform your home into an exclusive place.
Activities and tours
Get your guests fully immersed in the culture and nature of Jávea with our activities and tours.
From excursions through the Montgó Natural Park, to exploring the old town with a tour guide, or discovering our bay by kayak or paddle surf, we have activities to suit all tastes.
Gastronomic guides
With our gastronomic guides your guests will discover the authentic flavours of Jávea in our recommended restaurants.
Mediterranean delicacies, traditional recipes, or local dishes, Jávea’s gastronomic scene has something for everyone’s palate.